Sika Group

Case Study

Sika Group optimises search functionality by implementing Qontent Reconcile and Qwickr

Swiss specialty chemicals group Sika has moved to Microsoft 365 to manage its legal department documents and e-mail internationally. As a result of implementing Custodian for Corporate Legal based on Intapp Collaboration and Content in 2021, Sika found that while the search function was very powerful, some documents lacked a text layer and were not included in search results.

Reliable Search Results

Sika’s legal department urgently needs a fast and reliable search function across its entire (legal) archive. As a result, Sika decided to optimise their documents even more and make sure that all possible results would be included in the search results.

As a first step, all documents and e-mails are stored in the legal matters in Custodian and for that reason, the legal team already has a single repository. It contains both e-mails and documents, making it easier to find information without having to search across different systems.

Microsoft 365 offers a powerful full text search function, as well as built-in language detection and stemming, which makes it an ideal document management system for legal documents.

“Since we’ve started using the Custodian solution, users have actively started to import both existing and new matters into the system. Using Qontent Reconcile and Qwickr maximises the search capabilities of Microsoft 365 and gives a major productivity boost to our legal team” 

Patrick Neill, Senior Legal Counsel

Full Azure set-up

Sika’s IT team wanted this solution to run completely within Microsoft Azure, without virtual or physical servers that require maintenance and are not as cost-efficient as Azure App Services, storage and databases. Together with Sika IT, the complete Qontent Reconcile solution was implemented completely within Microsoft Azure.

During the initial project in 2021, when Sika implemented Custodian for Corporate Legal, Transform Data’s Qwickr search tool had been deployed to all legal users. With Qwickr, users can now get even better search results as the documents are optimised in the background.

Combination with Qwickr

The road ahead

Innovation never stops and Boels Zanders is continuously looking to further optimize its environment for both internal users and clients. In the short term, the company expects to integrate its Neota platform into the Office 365 and Custodian for Legal solution, allowing  it to provide self-service applications, such as contract generators, to clients via SharePoint collaboration rooms and Microsoft Teams. “We’re enjoying the close collaboration with Transform Data and we’re pleased that they listen to us and to our users, trying to understand how they want to work and how they can be more productive,” concludes Nicole van
Rossum, Office and Process Manager, Boels Zanders. “By adopting solutions such as Qwickr and Qontext, we can ensure maximum added value and efficiency to our users.” 


“Transform Data Add-ons have been of great help to us. There are also other search tools available at the group level for the SharePoint content, but Qwickr is overall more convenient to use. The search performance is very good, results are accurate and the preview ensures we can easily scan results and action the correct documents”

Patrick Neill, Senior Legal Counsel at Sika

Boels Zanders Advocaten

Case Study

Boels Zanders implements Qontent Reconcile from Transform Data International to improve their reliable search results 

Boels Zanders is a full-service law firm, based in the south of the Netherlands with an international reputation. With offices in Eindhoven, Venlo, and Maastricht, the firm services the day-to-day legal needs of entrepreneurs, business leaders and administrators of SMEs, large corporates, public sector, healthcare and non-profit organisations. Boels Zanders maintains its leading position in this fast-changing market by using IT to enhance its client service.

Boels Zanders Advocaten were already successfully using the Transform Data Custodian suite of advanced search (Qwickr) and Integration module (Qonnector) based on the Intapp One Place Collaboration & Content platform.

The Missing Piece

Boels Zanders’ lawyers were frustrated that non text documents such as PDFs were missing from their search results. A good and reliable search function with complete and accurate results is crucial because many business processes depend returned results. They pointed out that doing a conflicts search, or searching for knowledge, as two areas were accuracy was key. To resolve the issue Boels Zanders has chosen to run Transform Data’s Qontent Reconcile and the ability to run this in analysis mode

After installing the software at Boels Zanders, the software started to run in analysis mode in which +/- 100,000 PDF files were tested. Based on this, an analysis is made on the percentage documents that do not have an OCR layer, and are therefore not properly included in the search results. The installation, configuration and analysis was completed within 1 week, after which an extensive report was drawn up of the findings.

Analysis Run


The analysis run has shown that of the +/- 100,000 documents, a large amount of tested PDF files did not have an OCR layer so were being excluded from search results. Additionally, 60% of the tested PDF files had an OCR layer but the text layer was incomplete. Qontent Reconcile can optimise this by a factor of three, which results in far superior and accurate search results.

The analysis, that were shared in an extensive report showed clearly that the incomplete searches was justified due to an accurate text layer not being present.

Following the Analysis Run, Boels Zanders decided to use Qontent Reconcile for the optimisation of files in SharePoint and Teams. The software, that was already implemented, has been successfully used to optimise all PDFs and is now complete. Qontent Reconcile continues to actively monitor for newly added documents that will also be analysed and optimised where necessary. Now searching is reliable, complete and powerful across SharePoint and Teams.



“Last summer, we raised our problem with unreliable
search results to Transform Data. The quick response
from the Analysis Run to the implementation of
Qontent Reconcile ensured that we were quickly
provided with a product that made all our PDF files
visible in the search results.
We have had a good experience with Transform
Data, as we have already implemented several
products from them.”

Jos Meuwissen, IT Manager Boels Zanders Advocaten